Unlimited Access For Ongoing Support Or As You Need Us

We're As Close As Your Phone Or Computer

We can often help you avoid not only financial liability, but also personal liability

You can actually realize the benefits of a very experienced, senior level Human Resource professional and save thousands of dollars on salaries alone.  This does not even consider the money you will save if you are sued or penalized for failing to handle an employee or workplace issue within required Federal or State employment laws. 

With our 24/7 On-Call HR Service, you can feel confident knowing  you have access to someone who understands and has worked with these types issues for over 20 years.  We can often help you avoid not only financial liability, but also personal liability.

Below are some of the services we can provide to you through our 24/7 On-Call HR Service.  Please note that each client will have different needs and your arrangement with Benchmark Outsourcing Group will be structured to fit your specific cost and service needs. 

Whether you just need to call to discuss issues with us every now and then or whether you need more extensive help, we are here to help and we are available to you 24 hours a day/7 days a week.  With clients in Pacific, Mountain, Central and Eastern time zones, we are able to accommodate your needs whenever you may call.

Our 24/7 On-Call HR clients sometimes have established Human Resource Departments, sometimes they have no HR department or they may even have an inexperienced HR person.  Here are some of issues you may be discussing with us…

Required employment laws for each State where you operate

Required Federal employment laws

Your company policies and procedures

Working with  an on-site administrative person or inexperienced HR Manager  to handle day to day Human Resource tasks including sensitive employee relations issues.  We can also become your HR Manager or fill-in for you if you have a vacancy in this area.

Employee disciplinary issues and correct ways to handle and document problems

HR systems and forms such as Personnel Action Request Forms, Performance Review systems, job descriptions, etc.

Supervisory  issues including coaching an inexperienced supervisor

Training issues for your supervisors in such areas as discussion skills, workplace laws, disciplinary techniques, company practices and policies, sexual harassment, interviewing techniques

Your company orientation process including your mission, values, history, importance of safety, teamwork, quality awareness, work rules, corrective action, performance review systems, overtime, etc.

Staffing issues such as interviewing techniques or assistance with interviewing, reference checking, background checks, offer letters, forms for sign-up, or orientation.

Legally required systems and procedures such as an EEO policy, I-9 documentation, Terms of Employment, disability accommodations, COBRA notification, harassment policy, exempt/nonexempt status and overtime, OSHA required (annual) postings, and required workplace postings, etc.

Project work such as Affirmative Action Plans, support during OFCCP audits, establishing EEO policies and systems, AAP support and training, write or revise your employee handbook or company policy manual, develop your performance review systems, we can conduct or assist with write-ups for employee coaching and discipline.  We can terminate an employee if necessary or assist you with doing this properly.  We can also design severance agreements if necessary.  We can audit and set up your HR systems.

We can work with you to bring a volatile discrimination or sexual harassment charge to a successful closure with confidential investigation, documentation and communication.  We can do this for you or help you do it.

These are just some of the ways we can provide you with professional Human Resources help.  Your needs will determine what we do for you.  We can handle most of  your issues on the phone or by email, however, we can also come on-site to assist you if you need us.  And, we’re also available at a moment’s notice 24 hours per day, 7 days per week.